Welcome to Cho Sach 24H (website: chosach24h.vn). This website is owned and operated by CHO SACH 24H COMPANY LIMITED.
Before continuing to browse the website, register an account, or purchase food and daily necessities from our system, please read the following Terms of Use carefully. By accessing and using the services on this website, you imply that you have read, understood, and fully agreed to comply with these terms.
1. Intellectual Property Rights
All content displayed on the website chosach24h.vn, including but not limited to: logos, product images, introductory articles, design interfaces, source code, graphics, videos, and other materials, is the exclusive property of CHO SACH 24H COMPANY LIMITED or its licensed partners.
• Any acts of copying, quoting, distributing, modifying, or using any content from the website for commercial purposes without our prior written consent are strictly prohibited.
2. User Account Policy
When registering an account on Cho Sach 24H for a more convenient shopping experience, please comply with the following regulations:
• Accuracy: Provide full, accurate, and updated mandatory personal information (Full name, phone number, email, delivery address) to facilitate order processing.
• Account Security: You are responsible for maintaining the confidentiality of your password and account. All activities that occur under your account will be your sole legal responsibility.
• Incident Reporting: If you detect any signs of unauthorized access or password leaks, please contact us immediately via our hotline at +84-979898445 for timely account suspension support.
3. Ordering and Order Confirmation Regulations
• Transaction Confirmation:
When you click "Place Order" on the website, our system will receive your request. A transaction is only considered successfully confirmed after you receive a direct confirmation via phone call, SMS, or email from a Cho Sach 24H customer service representative.
• Order Cancellation: Cho Sach 24H reserves the right to refuse or cancel orders in the following cases: unclear delivery information, signs of speculative buying or fake orders (order bombing), or system technical errors resulting in incorrect product pricing (a rare occurrence).
4. Pricing and Conditions of Goods
- Price Fluctuations: Product prices publicly listed on the chosach24h.vn website include VAT in accordance with regulations. However, prices are subject to change without prior notice depending on seasonality or ongoing promotional programs.
- Products Availability: As we specialize in agricultural produce and daily fresh food, some items may unexpectedly become out of stock. We will immediately notify you during the order confirmation call to arrange for a similar alternative or a refund.
5. Prohibited Activities
When using the website chosach24h.vn, users are strictly prohibited from engaging in the following actions:
- Using any programs, tools, or methods (such as robots or malware) to interfere with the system, alter data structures, or disrupt the website's operations.
- Using the website to spread misinformation, defame, or insult the honor of other individuals/organizations, or violate the laws of the Socialist Republic of Vietnam.
- Registering fake accounts or using other people's information to place fake orders (order ghosting/fake ordering), causing financial damage to the company.
6. Technical Disclaimer
Cho Sach 24H we strive to maintain the stable and secure operation of the website. However, we shall not be held liable for any disruptions or technical errors beyond our control resulting from: nationwide internet connection failures, server provider outages, or the customer's own devices being infected with viruses or malware
7. Other Relevant Policies
These terms of use operate alongside and are an integral part of our other key policies. Please review the linked pages below to ensure your full rights and benefits:
- Securities Policy,
- Deliveries Policy
- Inspections -Cooperation Policy
- Exchange & Return Policiies
- Payment Policy
8.Amendment to terms
- Updates: We reserve the right to modify or supplement the content of these Terms of Use at any time to ensure compliance with the Company’s operational model and the latest legal regulations.
- Governing Law: These Terms shall be governed by and construed in accordance with the current laws of Vietnam.
9. Website Owner Entity
Should you have any inquiries, feedback, or complaints concerning the use of the chosach24h.vn website, please do not hesitate to contact us directly:
- CÔNG TY TNHH CHỢ SẠCH 24H
- Address: House H20106, The Hill Side Dia Trung Hai Street, Phu Quoc Special Zone, An Giang Province, Viet Nam
- Hotline: +84-979898445
- Email: Chosach24h@gmail.com
